Introduction
Please read these terms and conditions carefully and seek clarification where unsure. By buying on this website, you agree to be bound by all the terms and conditions contained herein. You also attest that you are of adult age. Adult age shall be as defined by Nigerian law.
“GoMarket” shall mean the Trade name of gomarket.com.ng and represent her affiliates, sponsors and creators. All use of ‘we’, ‘our’, ‘us’   shall also mean ‘GoMarket’
“Shopper” shall mean any person of adult age, who uses our shopping platforms – www.gomarket.com.ng and mobile apps, to make purchases from GoMarket. All use of ‘you’, ‘customer’,’ buyer’, ‘user’, whether in singular or plural forms, shall also mean ‘Shopper’.
“Merchant” shall mean a listed Company or Person selling Goods or Services on gomarket.com.ng or its successors or permitted assigns.
“Partners” shall mean Merchants selling on the GoMarket platform, Order Processing centre operators and third-party logistics companies and any Company that GoMarket enters into a short term or long-term business collaboration.
If any provision of these Terms and Conditions is held to be unlawful, void, or for any reason unenforceable during arbitration or by a court of competent jurisdiction, then that provision will be deemed severable from the entire body of the Terms and Conditions and will not affect the validity and enforceability of any remaining provisions. GoMarket’s failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right.
Website Terms of Use
Unauthorized access or an attempt to access our servers, internal or external systems, interfere in any way with the functionality of this website, attempts to cause disruptions, retrieve or alter any underlying software code, infringe on any intellectual property rights and similar actions are strictly prohibited.
If you opt to register or subscribe for services or related features, please reference our privacy policy for terms.
You accept that service interruption in terms of site accessibility may occur. We reserve the right to terminate the website at any time without notice.
Disclaimer of liability
Shoppers agree that by shopping on www.gomarket.com.ng, GoMarket shall NOT be responsible for any liability connected to any loss, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the shopper in the event of product failure or arising directly or indirectly from a product or service bought from GoMarket.
To the full extent permissible by law, GoMarket disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. GoMarket makes no representations or warranties of any kind, express or implied as to the operation or performance of the GoMarket Services, or the information, content, materials, products or other services included on or otherwise made available to you through www.gomarket.com.ng and any published external links.
Pictures and descriptions published on GoMarket’s site do not represent the actual condition of products listed, and they are subject to change at any time without notice. You understand that products and services are provided by GoMarket on an ‘AS IS’ and ‘AS AVAILABLE’ basis and You expressly agree that your use of the GoMarket Site, purchase of products and Services is at your sole risk.
If shopper takes out an insurance cover, GoMarket’s responsibility shall be limited to communicating any claim to the insurer only.
Intellectual Property / Trademarks
All images, design, content, logos, trademarks, brands, product descriptions or the overall look and feel of our website constitutes our Intellectual property or those of our suppliers or partners and are protected by copyright laws. Nothing contained within this website should be construed as granting any permit or the right to use any trademark without the prior written consent of GoMarket.
The compilation of all content included in or made available through gomarket.com.ng or any GoMarket service are the exclusive property of GoMarket and protected by law. Unauthorized use is strictly prohibited.
Payment Terms
Payment for delivery must be made before any order is confirmed and item(s) dispatched. Payment for items can be made on delivery or on the site at check out. Whatever the case, ownership of items only passes to shoppers on full payment for the cost of the items (delivery inclusive) regardless of whether delivery has been made or not. GoMarket reserves the right to prioritize delivery on an owner-first basis and reserves the right to cancel an order for which ownership has not passed without prior notice to the shopper.
Payment is made only when GoMarket has confirmed the said payment and not when a claim of payment is made by the shopper. See all payment options available to you here.
Data Protection
Please check privacy policy page.
Delivery Terms
Where third party service providers are involved, the timeliness of delivery cannot be guaranteed but we would try our best always.
All purchases of physical items from GoMarket are made pursuant to a logistics fulfillment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. It is understood that delivery is said to have been made when your items have been picked up for dispatch by our third-party service providers. However, the carrier shall be responsible for the items and bear all liability during transit.
For instances where the Shopper prepaid and ownership has passed, GoMarket shall be bear all liabilities up until delivery.
Pricing
The listed prices are recommended sale prices as indicated by our Merchants and only indicated figures subject to change without notice. Actual purchase prices can only be confirmed at checkout. A few items might be mis-priced and subject to adjustments at order placement. For instances where payment made for the item is below Merchant’s actual price, we may cancel your order and prompt you to re-order after the correct price has been published and We shall offer compensation.
For items whose prices have not been listed, please call +234 (0) 1 229900.
All prices are subject to change without notice.
Product Information & Warranties
GoMarket does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by GoMarket itself is not as described, your sole remedy is to return it in unused condition and a refund shall be made according to our return policy. Please see return policy here.   If a product cannot be supplied, GoMarket shall make full refund for delivery cost paid and may offer other forms of compensation at our discretion.
Right to cancel
Shopper shall forfeit delivery cost already paid for all cancellation except where excluded in the return policy. Cancellation will only be honoured in accordance to GoMarket’s return policy. Please see return policy page.
For all valid cancellation after delivery, goods must remain unused and returned in its original packaging.
External Links
External links are provided for the shopper’s convenience. These links and their contents are outside the control of GoMarket and usage is at the shopper’s own risk.
Dispute Resolution
Any dispute or claim which has been reported in writing to the Management of GoMarket but has not been satisfactorily resolved within 60 days of receipt of the said notice in writing, shall be settled ONLY by private and confidential binding arbitration, rather than in court.
The arbitrator shall be a person who is legally trained and who has minimum 10 years’ experience in the ecommerce industry in Nigeria and shall be jointly nominated by both parties but independent of either party. Arbitration shall be in English and shall hold in Lagos, Nigeria in accordance to relevant laws.
Notwithstanding the foregoing, GoMarket reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
Both Parties agree to indemnify and hold each other, their affiliates, officers, directors, agents and/or employees, harmless and free from any claim or demand, including reasonable legal fees, related to breach of these Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed and interpreted by the laws of the Federal Republic of Nigeria.

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